If you ask the average entrepreneur what lessons or skills they have learned and developed over the past year, there is one answer that comes up again and again—ZOOM (a.k.a. flexibility.) There is no flexibility in the modern business world without a digital presence.
The tools exist for small businesses to create an online, global platform that can work towards various societal needs with very few input resources. The future of education is digital and tying your business’s investment in digital presence to skills training or other educational opportunities is a smart, cost-effective way of growing your footprint. COVID-19 and the resulting changes to the day-to-day operations of millions of people worldwide have accelerated this shift towards digital infrastructure and technological competency.
The Move Toward Hybrid
At ICSB, we believe that this transition to a more global and digitally connected environment provides opportunities for all small and medium-sized enterprises (SMEs) and sustainable entrepreneurs to increase their knowledge and to network through a collection of digital conferences. We want to emphasize that while the potential value of digital conferences and the broader expansion of technological advancement is great, we believe that in-person conferences and opportunities to meet and socialize remain the most ideal for a robust exchange of information and perspectives. However, in a world that continually asks us to adapt, we must continue to be ready to do so.One of the main attractions for a digital conference is location neutrality. This approach also centers on disabled actors and other parties that require a different set of accommodations. Additionally, a digital conference’s environmental impact is a fraction of the average ecological costs that come with long-distance travel.
Maximizing Event Effectiveness
While this age of digital conferences and events is relatively new, there are ways to maximize your event’s effectiveness. As Lawton (2020) writes, some of the key considerations include:* Timetabling: Speakers should be optimized to account for the different time-zones in which speakers and participants are located.
* Technical Training: Presenters should be taught how to use the software before the conference, including optimizing their environment, lighting, positioning, and digital broadcast clothing.
* Engagement: Audience participation via asking questions and voting in polls is essential to keep the audience engaged and scrutinize presented material.
* Troubleshooting: Technological failures are distracting and time-consuming. There should be a dedicated team assigned to troubleshooting and contingency plans.
* Content Access: Decide how recorded content will be made available and whether this will be restricted to registered participants or open to a broader audience.
We believe a foundation that emphasizes preparedness, audience engagement, and technological competency is a definite beginning as we continue to evolve our practices. We must lean into these challenges if we want to continue to succeed. Welcome to the ICSB Hybrid World Congress in Paris, July 12-17.

